Help Center
Find answers to common questions or reach out to our team.
Buying Software
How to browse, purchase, and access products on Saastore.
- •Browse the catalog or search for products by category
- •Click on a product to see details, screenshots, and pricing
- •Click 'Purchase' and complete checkout via Polar
- •Access your purchases anytime from 'My Purchases'
Selling Software
How to list your product and start getting buyers.
- •Create a seller account and set up your store
- •Upload your product through our step-by-step wizard
- •Add description, screenshots, pricing, and categories
- •We promote your product and handle buyer traffic
Payments & Billing
How payments, commissions, and refunds work.
- •Buyers can subscribe and pay on your app's SaaStore page, or a listing can send them straight to your own site to pay - both work today
- •Refunds follow the checkout the buyer used: for a purchase completed on SaaStore, through the merchant of record (currently Freemius); for a purchase completed on your own site, under your own refund policy
- •Listing your product is free, and SaaStore takes no commission on your sales under either model
Account & Security
Managing your account, password, and security settings.
- •Update your profile from the Account page
- •Change your password anytime from Security settings
- •Enable two-factor authentication for extra security
- •Contact us if you need to delete your account