Help Center

Find answers to common questions or reach out to our team.

Buying Software

How to browse, purchase, and access products on Saastore.

  • Browse the catalog or search for products by category
  • Click on a product to see details, screenshots, and pricing
  • Click 'Purchase' and complete checkout via Polar
  • Access your purchases anytime from 'My Purchases'

Selling Software

How to list your product and start getting buyers.

  • Create a seller account and set up your store
  • Upload your product through our step-by-step wizard
  • Add description, screenshots, pricing, and categories
  • We promote your product and handle buyer traffic

Payments & Billing

How payments, commissions, and refunds work.

  • External listings: buyers go straight to your site to pay - you collect with whatever you already use
  • Refunds are handled according to your own refund policy on your site
  • Listing your product is free - SaaStore only charges on successful sales of SaaStore-hosted listings (coming soon)

Account & Security

Managing your account, password, and security settings.

  • Update your profile from the Account page
  • Change your password anytime from Security settings
  • Enable two-factor authentication for extra security
  • Contact us if you need to delete your account

Still need help?

Can't find what you're looking for? Our team is here to help.